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- A centrally managed application which can be installed locally or hosted by a third party
- An application that can operate over a local area network, wide area network, internet, VPN or custom network architecture, ensuring that it is constantly available to local and remote staff, agents and customers.
- An application that scales to many thousands of interactive users, whether on one site or distributed across the globe.
- An application that has implemented the latest advances in software engineering (XML, HTTP. Etc.), ensuring that the product will remain at the forefront of all that is technically possible.
Technology Overview Architecture